30-Day Unconditional Money-Back Guarantee
We offer a 30-day unconditional money-back guarantee on all xlAgents subscriptions. If you're not completely satisfied with our Excel AI tools for any reason, we'll refund your payment—no questions asked.
All xlAgents subscriptions come with a 30-day unconditional money-back guarantee. If you're not satisfied with our service within 30 days of your purchase, you can request a full refund. No questions asked, no complicated procedures.
To request a refund, simply:
We'll process your refund within 5-7 business days. You don't need to provide a reason, though we appreciate feedback to help us improve.
Once we receive your refund request, we will process it within 5-7 business days. The refund will be credited to your original payment method. Depending on your bank or payment provider, it may take an additional 5-10 business days for the funds to appear in your account.
Our 30-day money-back guarantee applies to:
The 30-day period starts from the date of your initial purchase or subscription activation.
Refund requests made after 30 days from the purchase date will be evaluated on a case-by-case basis. While we cannot guarantee refunds outside the 30-day window, we're committed to customer satisfaction and will do our best to address any concerns.
You can cancel your subscription at any time. If you cancel within the 30-day guarantee period, you'll receive a full refund. After 30 days, cancellation will prevent future charges, but no refund will be issued for the current subscription period unless under special circumstances.
If you have any questions about our refund policy or need assistance, please contact us:
We typically respond within 24-48 hours during business days.